To view the flash animation, you need the latest Flash player.

 
  SEARCH



 

  1)         Introduction:

Hacker movies from the early Nineties have one thing in common: the ubiquitous, nerve-jangling screech of a modem connecting to the internet. From back then until fairly recently, using a modem has been how most of us have connected to the internet ─ a frustrating process involving fiddling with ‘phone cables, waiting as the modem sounds change and hoping that the little “Connecting….” sign eventually disappears.

Thankfully, things have changed now and broadband technologies like ADSL (Asymmetric Digital Subscriber Line) have made the process of connecting to the internet much easier, faster… and a whole lot quieter.

 

  2)        What is broadband?

Strictly speaking, broadband refers to anything that uses a wider range or “band” of frequencies than other similar technologies. The term broadband, however, most often refers to a connection medium that is faster than dial-up.

There are several new emerging broadband technologies, divided into those that are “wired” (i.e. require a cable) and “wireless” (those that don’t).

Broadband wired technologies currently include:

  • ADSL
  • Cable Modems
  • FTTH (Fibre to the home)
  • ISDN
  • Power Line Communications

Broadband wireless technologies include:

  • WiFi (through hot spots)
  • WiMAX
  • W-CDMA (3G)
  • HSPA
  • Satellite

Not all technologies will be available in all locations, for example, in South Africa there is no cable TV infrastructure and, therefore, there is no cable modem service.

ADSL broadband is currently the most widespread of wired broadband technologies in South Africa.

 

  3)        How does ADSL broadband different to dial-up?

While there is a vast difference in the underlying technology that is used for dial-up as opposed to ADSL, the principle differences relate to how you use it.

The first major difference is that you cannot make a phone call while using a dial-up internet connection. A dial-up connection physically makes a phone call over the telephone line to a similar modem at your ISP. The telephone line is thus fully occupied and cannot be used to make or receive telephone calls as long the dial-up connection is active. Should you need to use the telephone line for a telephone call, the active dial-up connection will need to be disconnected. Hence the term “dial-up” is used, as each time a connection is required the modem “dials” over the telephone line to make the connection. Anyone needing to contact you while you are connected will just get the busy signal.

On the other hand, the ADSL broadband connection exists outside of the basic function of the telephone. Once connected to the ADSL network, the ADSL link will remain permanently active. Your telephone can therefore be used as normal without interfering with or interference from the ADSL connection. There is no need to keep connecting to the ADSL network on an ad hoc basis as is required with a dial-up connection.

The other major difference is the speed. Since dial-up works in the same frequency band that is used for transmitting voice, there is, therefore, a limitation on the speed of data that can be transmitted over a dial-up line. The fastest a dial-up connection can reach is 56 kbps download and 48 kbps upload. Since ADSL uses a higher frequency band, and has more frequency available, the line speed is much faster and can reach speeds of up to 24 Mbps download, which is 500 times faster than that of a dial-up connection.

When you switch from dial-up to ADSL, you will wonder why you didn’t do it sooner!

 

  4)        What can ADSL broadband do for me?
 

ADSL broadband will make surfing the internet or connecting to your network an always-on, faster and more exhilarating experience. Not only that, it’s provided at a fixed monthly cost, saving you money on telephone calls.

How do you save money? Well, if you are a dial-up subscriber and connect to the internet for an hour and a half during an average working day, you can easily spend over R800 per month on internet access:

  • Dial-up internet access service: R145.00
  • Telephone call costs for 1.5 hours during an average work day: R684.72
  • Total dial-up internet access costs: R829.72

Now, compare that with the cost of a typical 3GB ADSL account:

  • 3G ADSL account: R209
  • 512 kbps ADSL line rental: R285 ex VAT
  • Total ADSL Internet access cost: R494

Note: These above costs are directly related to the internet access services and do not include ancillary costs, such as telephone line rental and the cost of a modem or PC.

Connecting to the internet for only 1.5 hours a day during the week on a dial-up connection could cost you R171 more per month than an ADSL line. Call costs can quickly get out of control, and staying connected to the internet for 8 hours a day on a dial-up connection could cost as much as R3,800.00.

It is clear from the above example that ADSL is more cost effective for even moderate use of the internet. However, more importantly, ADSL is broadband and broadband is fun!

With ADSL broadband you enjoy:

  • Predictable costs ─ you can leave a download and not worry about the bill at the end of the month.
  • No more “beep, beep, zzzzzzzzz” while waiting to get connected ─ you are always connected.
  • Fast connectivity ─ a 1 Mbps ADSL broadband connection is 20 times faster than a good day on a dial-up connection.
  • Always-on ─ you are always connected so you receive e-mails and important information in real-time.
  • Instant messaging ─ allowing you to stay connected to your friends and colleagues no matter where you are in the world.
  • Low cost voice calls ─ using Voice over IP (VoIP) over your ADSL broadband line.
  • Host your own web site or another server on your ADSL line

Get the ultimate in internet and business experience from an ADSL line!

 

  5)        Which ADSL broadband service suits me?

There are two questions to ask:

  • What capacity ADSL line do you require for your home or business use?
  • How much internet access service you need to purchase?

Firstly, let’s look at the capacity you will need from your ADSL line. Here we refer to the size or speed of the ADSL line. It is critical that you choose the correct size for your line in order to ensure that you get the best performance out of your ADSL service. Currently, there are three options available as seen in the table below:

 

ADSL 384

ADSL 512

ADSL 1024

Downstream speed

384 Kbps

512 Kbps

1024 Kbps

Upstream speed

128 Kbps

256 Kbps

256 Kbps

The bigger the ADSL broadband line speed, the faster your access to the internet will be.

The question you need to ask yourself is, “what am I using the ADSL line for?” Is it for home use, business use or will it be shared by many people on a Local Area Network (LAN)? Once you know the answer, you can start to work out the ADSL line speed you require.

Let’s look at an example of the time taken to download a 700 MB Linux installation CD, highlighted in the table below. The trade-off is that the bigger the line speed, the higher the cost.

 

ADSL 384

ADSL 512

ADSL 1024

Time (minutes)

249

88

31

 

 

Next, you need to determine which internet service to get. This is a network service that is required over and above the physical ADSL line and is sold by ‘cap’ size, with the cap sold in a number of Gigabytes (GB). The available offerings will include capped accounts from 1GB up to a massive 30GB.

The GB value relates to the total number of bytes you can transfer over the ADSL link in a month before the service is either severely throttled or cut off completely.

Using the above example, you can only download the Linux installation CD one and half times with a 1GB capped account before you will reach your limit.

Pricing also scales up as you buy an account with a bigger cap.

So let’s find out what size cap you require.

It is a similar decision to the line speed decision, however, the parameters are different. You may not necessarily need a fast ADSL line, but if you are sending numerous e-mails with attachments, this could quickly deplete a small 1GB cap.

Most ISPs allow you to top up or change your account if you find that you are reaching your cap before the month is out. This allows you to manage your ADSL service better and find the optimal pricing point that best suits your ADSL needs.

Another point to consider is what else is bundled with an ADSL service:

  • Fixed IP address ─ if you want to run services such as an e-mail server, website or be part of a Virtual Private Network, then you need a fixed IP address.
  • Value Added Services ─ some ISPs offer additional value added services such as a free e-mail box, Voice over IP, Anti-spam, Anti-Virus and Fax services.
  • Modem ─ often, if you sign up for a long term contract, the ISP will include a free ADSL modem with the service. PLuGG offers modems, but since there is no long-term contract you will need to purchase this yourself. Please call support and ask about modems.

 

  6) How do I secure my ADSL connection?

Security and the internet have become synonymous, and for good reason. Any computer that is connected to the internet is under threat of being compromised by some form of malicious attempt to gain control of the computer. ADSL is no different to any other connection medium in this regard, and all the necessary precautions need to be taken. This includes:

  • using a firewall ─ whether its on the ADSL modem itself, part of the operating system on your PC, or an entirely separate device
  • making sure that the operating system you run is up to date with all the latest security patches
  • running an anti-virus program and keeping it up to date

Another security concern is that of data interception once the data has left the firewall and is travelling over the actual ADSL line. You can secure your local connection as much as possible, but once data leaves that LAN and moves over the internet, it is susceptible to interception. This could be done using a ‘packet sniffer’ on a compromised machine somewhere on the ADSL network, or simply connecting to the telephone wire outside your premises and scanning the packets as they travel along the telephone line. The only way to make certain that your data will be 100 percent secure is to encrypt it. This is why banking and other secure online web sites use SSL encryption.

Another aspect of security that is often overlooked is the wireless component. A lot of ADSL routers have Wi-Fi access points built into the device. This is a potential risk if the Wi-Fi access point is not secured. It is a simple process to secure an access point to prevent unauthorised access to the Wi-Fi access point, but most of the available ADSL routers and modems have an unsecured default configuration that poses a potential risk if it is not changed.

 

  7)         What value-added services are available?

A standard ADSL service will give you basic connectivity into a data network, usually the internet. While this is the primary purpose of an ADSL line, there are additional value-added services that can make your ADSL service experience better and more useful:

  • Voice over IP (VoIP)

    Using the high speed ADSL connection, it is possible to make and receive low cost telephone calls. In some cases the telephone calls to other broadband users is free!
  • Security

    Taking care of the security of your internet access is becoming more important. There are security services that you can add in to your ADSL service that will provide security beyond basic fire walling and start to proactively monitor and protect your PC or LAN.
  • Anti-spam/ anti-virus

    While e-mail is useful tool, it is prone to abuse from unsolicited bulk e-mail senders (spam) and viruses that try to propagate through e-mail. You can prevent these types of e-mails from reaching you by using anti-spam and anti-virus services to scan your e-mails before they come to you.
  • Fax to e-mail

    Faxes are still a commonly-used communication tool, but you no longer need to own a fax machine. A fax to e-mail gateway allows you to send and receive faxes using only your e-mail client.
  • IPTV and Video on Demand

    This service is not available everywhere, but eventually you will be able to use your broadband connection to view television stations, and watch movies on demand.